Question 1

What is InsurTrac?

Accepted Answer

InsurTrac is a business insurance policy tracking and management platform. It helps companies organize and monitor their insurance policies, track employee and subcontractor compliance, manage fleet vehicles with VIN auto-decode, and stay ahead of renewal deadlines — all in one dashboard.

Question 2

What types of insurance can I track?

Accepted Answer

InsurTrac supports all major business insurance types including General Liability, Workers' Compensation, Commercial Vehicle/Auto, Umbrella, Life, Medical, Inland Marine, Equipment, Property, Executive, Pollution, Business Risk, and more. You can track any policy type your business carries.

Question 3

How does VIN auto-fill work?

Accepted Answer

When you enter a 17-character VIN, InsurTrac instantly decodes it using NHTSA data and auto-populates the year, make, model, body type, drive type, fuel type, engine horsepower, cylinders, transmission, manufacturer, country of origin, and estimated market value. No manual data entry needed — just paste a VIN and everything fills in automatically.

Question 4

How do expiration alerts work?

Accepted Answer

InsurTrac automatically monitors all your policy expiration dates. When a policy is within 30, 60, or 90 days of expiring, you'll receive in-app alerts and email notifications so you have plenty of time to arrange renewals.

Question 5

Can I manage my vehicle fleet with InsurTrac?

Accepted Answer

Yes. InsurTrac includes full fleet management features. Track each vehicle by VIN with automatic VIN decoding, assign drivers, record fuel card numbers, monitor policy status, and get estimated market values — all tied to the vehicle's insurance policy.

Question 6

What is the Pilot Launch Program?

Accepted Answer

The Pilot Launch Program gives you full Enterprise access for just $99/month for 2 months. That includes unlimited policies, employees, subcontractors, and vehicles, plus claims management, loss runs reporting, backup and restore, and priority support. After your 2-month pilot period, you simply choose a Professional or Enterprise plan to continue.

Question 7

What plans are available?

Accepted Answer

We offer Starter ($29/mo), Professional ($79/mo), Enterprise ($199/mo), and a limited-time Pilot Launch Plan ($99/mo for 2 months with full Enterprise access). Each tier offers increasing limits on policies, employees, subcontractors, and vehicles. Annual billing saves you 17%. Every paid plan includes a 14-day free trial.

Question 8

Is my data secure?

Accepted Answer

Your data is protected with bank-level encryption, secure authentication with hashed passwords, and server-side session management. We use Stripe for payment processing, so your credit card information never touches our servers. InsurTrac is hosted on enterprise-grade infrastructure with 99.9% uptime.

Question 9

Can multiple team members use the same account?

Accepted Answer

Yes. InsurTrac supports multi-user access with role-based permissions. Admins have full control, Managers can create and edit data, and Viewers have read-only access. The number of team members depends on your plan: Starter allows 3, Professional allows 10, and Enterprise/Pilot plans include unlimited team members. Invite team members by email and assign roles from your Team Management page.

Question 10

Can I track driver maintenance and employee records?

Accepted Answer

Yes. InsurTrac includes a full employee directory with driver-specific tracking. Monitor motor vehicle records (MVR), driver's license expiration dates, DL state, violations, points, and restrictions. Each employee has an OK to Drive status that auto-flags when MVRs need review or licenses are expiring. You can also link to your MVR provider for quick lookups and assign drivers to fleet vehicles.

Question 11

Can I organize vehicles and drivers by department?

Accepted Answer

Yes. Every employee and vehicle can be assigned to a department, making it easy to track which teams have which assets. Filter your fleet and employee lists by department to quickly see who's driving what, monitor compliance by department, and keep your organization structured as it grows.

Question 12

How does subcontractor compliance tracking work?

Accepted Answer

You can add subcontractors and upload their compliance documents — COIs, W-9s, insurance certificates, and licenses. InsurTrac tracks expiration dates and compliance status so you always know if a subcontractor is cleared to work.

InsurTrac - Business Insurance Tracking Software